Hampton Inn Johnson City

TNVOL4LIFE 4 months ago

Here on business. Walked in realized it’s being renovated. Entire lobby, so bagged breakfast, no pool. Nothing mentioned about renovations when I booked on the Hilton site or I wouldn’t have stayed here. Overall the rooms were clean and quiet, but floors need to be mopped more frequently. When there are renovations taking place, it should be communicated prior to booking so patrons can decide for themselves to stay or not. Disappointed. Area is not them at great either. Pool chairs need replaced ASAP. Very uncomfortable.

Elizabeth Summers 4 months ago

Disappointing visit. Would not recommend. Was not notified that it's under construction. Hotel lobby was chaotic and hard to walk through. There was no hot breakfast, as was promised on the website. Instead a sad little table with 2 cups of cereal, cups of yogurt on ice, and bags of bacon biscuits sitting unrefrigerated. We had to buy breakfast elsewhere. An added expense to replace what we had already paid for with our reservation. The employees were the one good part of the visit. They were all welcoming and friendly.

npr npr 4 months ago

Just an AWFUL experience. The property is going through some renovation, but absolutely no excuse for the problems we encountered, and the lack of any interest on the part of the property manager Michael Samuels, to correct the problems or make ammends for our terrible stay. I would expect the extent of these conditions at a Motel 6, EconoLodge, or Super 8 for a third of the price, but Hampton Inn is usually a middle of the road chain and we paid $175/night for this dump. I expected somewhat higher standards. The problems: tv did not work. window blind did not work. furniture surfaces and lamps dusty. coffee maker filthy. no trash bags in trash cans. large crack in bedside desktop. we checked in late, so no one to really fix anything. The next morning we got a cheap breakfast in a bag, instead of the promised breakfast bar. no lobby coffee makers offered, told to use the filthy room coffee maker. we asked the front desk to have maintenance to fix the broken tv and have housekeeping vacuum, dust, empty trash, and supply fresh towels. when we returned that night - NOTHING HAD BEEN DONE. no room service and still a broken tv. the night desk person did move us to a diff